Enterprise Content Management (ECM) containts technologies for the acquisition, administration, storage, preservation and provision of content and documents to support organisational processes.
ECM is comprised by three terms which together have a special meaning. Enterprise stands for a priviledged solution that a business or organisation uses. Furthermore the term enterprise could also stand for a business (private projects, associations, public law institutions, etc.). Content indicates random content in electronic systems. The term Management is used for software solutions and stands for maintenance, editing and inspection of systems.
The worldwide accepted ECM-definition originates from the business association AIIM International: Enterprise Content Management encompasses technologies for acquisition, administration, storage, preservation and provision of contet and documents to support organisational processes.
ECM thereby encorporates traditional technologies such as Input-Management, Document-Management, Collaboration, Web-Content-Management, Workflow, Business Process Management, Output-Management, Storage and electronic archiving.
ECM is a branch/subarea of Information-Management and primarily deals with ill-structured and unstructured information which can also be called documents or content.
ECM encompasses traditional Information-Technologies such as Document-Management, Knowledge Management, Workflow-Management, archiving, etc. and integrates Host- and Client/Server-World with Portal- and other Internet-Technologies.
ECM aims to avoid data- and documentredundance (every information only exists once), to uniformly control access, to provide information independent of source and use, and to homogeniously provide all applications as a service.
We will consult you and your business with regards to selection and introduction of a corporation-wide ECM plattform.