Municipality - citizen service

Citizen service app

Through Citizen service app Citizens can send concerns quickly and easily to the municipal office. The app thus enables easy communication between citizens and communities.

In addition, municipalities can use the app as a communication platform and inform citizens about news or announce events by means of push notifications.

Just call.

Our employees create tickets for different categories specified by the municipality and can thus communicate their concerns directly to the municipal office.

Up to date

The app also serves as a practical information platform.

Do not forget

Citizens receive reminders of important dates via push notifications.

Citizen service made easy

Thanks to the app, municipalities offer a comprehensive citizen service and can react quickly to the concerns of their citizens.


Thanks for the hint!

Your request will be dealt with as soon as possible. LG, your community


Everything in view

Thanks to the citizen service app, municipal employees always have an eye on the concerns of the citizens. Tasks are assigned to the responsible employees and processed by them.



React fast

Reports from citizens are sent directly to the municipal employees via app push notifications. As soon as a ticket or a request is processed by the municipality, users receive a push notification about the progress.

Convenient reminder service

Municipalities can keep their citizens up to date on important dates and news by means of push notifications.

Efficient & transparent

All received reports or tickets can be kept track of and managed by the municipalities via the app. As soon as a ticket has been created, the employees receive a push notification and can then process the ticket by forwarding the task directly to the responsible person. If necessary, priorities can be set and tasks assigned deadlines. As soon as a ticket has been completed, it can be set to "completed". Users are automatically informed via the app that the request has been completed.

This is how citizen service works!

With the app, municipalities have a practical communication platform in order to be able to act and react in a way that is close to and transparent for citizens. They can use an app to respond quickly to inquiries and let their citizens know that their concerns are being taken seriously.

Manage tickets

Employees always have an eye on all concerns and can inform citizens about the progress.

assign tasks

Reports received are delegated directly to the responsible department, which simplifies internal work processes.


set deadlines

To ensure that nothing is forgotten, deadlines can be set for the tasks to be completed.


inform citizens

Using the comment function, the employees inform the respective user about the progress of the matter. 

An added value for municipalities and their citizens.

Thanks to the uncomplicated communication via app, citizens can communicate their concerns to the community without bureaucratic effort and are always informed about the progress of their inquiries and news from community life. Municipalities always have an eye on all tasks and can do them internally extremely efficiently and externally in a way that everyone can understand. In addition, municipalities can use the app as a communication platform.


Günter Weingrill
Contact person for your community
Tel. +43 664 3132515