customer management

manage customer relationships

1Tool is one CRM software for Contact management, customer management, reporting and also includes comprehensive marketing functions. Contact management is a central function of 1Tool. Via the contact database, which is the core of the 1Tool CRM software, many contacts (contact persons) and documents can be added to each contact.

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Contact management

Contact management is a central function of 1Tool. Via the contact database, which is the core of the 1Tool CRM software, many contacts (contact persons) and documents can be added to each contact.

The contact history is automatically created by 1Tool, as all outgoing and incoming emails and SMS are automatically stored with the contact. In this way, 1Tool creates a complete contact history for you. Your employees thus have the background knowledge they need to be competent in discussions with the respective contact.

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document management

Existing contacts can easily be transferred to the customer relationship software. Of course, 1Tool also includes document management. Any document can be attached to a contact or opportunity.

The big advantage of the 1Tool is that the attached documents can also be viewed on any workstation in the network, without there having to be a link to the file, for example on a network drive or a file server.

customer management

The contact software from 1Tool supports you in the long-term care of your customers and contacts!

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Customer management

CRM for designing customer relationships

Membership management

Clear overview of your employees