The association onstallateur.at is an association of 3 innovative, Styrian gas-water-heating installation companies from the regions of Graz and Graz - surrounding area, which your customers about your goods and services, in addition to the well-established stationary sales channels on all relevant digital marketplaces want to inform. Therefore, the 3 member companies Jungwirth installations, KBE building technology and Rappold & Partners not only via modern and informative websites from the Körbler company, but are also represented on numerous social media platforms and Google marketplaces.
A central, digital tool is the completely new bathroom, sanitation and heating shop platform https://shop.onstallateur.at, which was launched in autumn 2018 in close cooperation with Körbler. In this online shop concept, which is unique in Austria, the customer can not only find out about the sanitary range alone and order the goods (from fittings to hot water boilers). In the case of numerous articles and sets, the price for assembly is also listed in addition to the goods. Thus, the customer can quickly and easily find out about the total costs to be expected. And this, of course, also in the evening and at the weekend, 365 days a year, around the clock. And the best thing about it is that you can order the service you need online right away. A service of the heating system, a repair of the bathroom, a replacement of the boiler or a new installation of a decalcification system can be ordered online -> something like this is only available in the www.shop.onstallateur.at Online shop.
But in addition to all digital availability, a personal contact is always important to the 3 installers. Therefore, a special Hotline set up some for customer concerns, whether by phone, email or chat, by Monday - Saturday from 07:00 - 21:00 is reachable. These very customer-friendly opening times are also unique in Austria! It should be particularly emphasized that the hotline is staffed exclusively by well-trained installation professionals for bathrooms, heating, air conditioning, photovoltaics, building services and decalcification. So there is "almost" no technical question here that cannot be answered by the installer professionals.
The wide range of goods in the online shop is impressive! More than 70.000 items are available at short notice, more than 5.000 products from the areas of bathroom, heating, air conditioning, ventilation and building services are already encrypted in the shop, and the product portfolio is constantly being expanded.
Of course, all modern means of payment such as credit card payment, PayPal, instant transfer, etc. are offered in the online shop. But the very popular purchase on account is also possible via the payment provider Klarna.
Click and Collect -> Buy online & collect yourself! The installer online shop in Austria also offers this special customer service. Customers can reserve the goods online at their leisure and then inspect/test them extensively on site in the store before making/concluding the final purchase.